Schedule, plan and supervise the installation and testing of new products, upgrades, patches, or improvement to the Finacle product suite.Periodic review and status reporting to the bank.Provision of advisory services to the bank on the optimum use of Finacle product.Customization-Modification of existing Customizations, review of new customization requests, design, development, and deployment of the same in production upon business confirmation.Document all Customization-Modifications done to the Core Banking system for continuity.Knowledge transfer to end users, L1 members through organized on job and off-job training.
#JOBS ON FINACLE UPDATE#
Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.Understand the Bank Policy and related product setup in Finacle in liaison with the bank core team for helping the bank in product setup.Oracle Database Backups and restoration.Connect24 and Finacle Integrator Support.Provide alternate solutions while pending the final resolution to help the bank to continue with the business functions. Co-ordinate with 元 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution.Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
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